Tracey did what they suggested and in no time at all she had a perfect stranger wandering around inside her computer.
The next four hours involved frantically ringing banks to cancel codes and cards and having a dear friend come over to trawl Tracey’s laptop for hidden code (and found some!) and work out how much damage was done.
A search of the internet revealed this isn’t an uncommon scam and they callers are very convincing. Tracey would never usually have fallen for this sort of thing. So I guess the motto of the story is, be careful. For the record, the people from Windows and Microsoft don’t tend to call users.
Now ask me how well I reacted when Tracey rang me at work to tell me about her little momentary lapse of reason.